Your Privacy Matters
We're committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information.
Our Privacy Principles
The fundamental principles that guide our approach to data protection
Privacy by Design
Privacy considerations are built into every aspect of our platform from the ground up.
Data Minimization
We only collect and process data that is necessary for providing our services.
Transparency
Clear communication about what data we collect and how we use it.
User Control
You have control over your data and can manage your privacy preferences.
Policy Details
Detailed information about our data practices
Information We Collect
- Account information (name, email address, password)
- Profile information you choose to provide
- Usage data and analytics
- Communication content when using our translation services
- Device information and browser data
- Location data (when permitted)
How We Use Your Information
- Provide and improve our translation and communication services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to comments, questions, and customer service requests
- Monitor and analyze usage patterns and trends
- Personalize and improve user experience
Information Sharing and Disclosure
- We do not sell, trade, or rent personal information to third parties
- Service providers who assist in operating our platform
- When required by law or to protect our rights
- Business transfers (mergers, acquisitions, etc.)
- Anonymized data for research and analytics purposes
Data Security
- Industry-standard encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Access controls and authentication measures
- Secure data centers with physical security measures
- Employee training on data protection and privacy
Your Rights and Choices
- Access and update your personal information
- Delete your account and associated data
- Opt out of marketing communications
- Request data portability
- Withdraw consent where applicable
- File complaints with supervisory authorities
Data Retention
- Account data: Retained while your account is active
- Communication content: Processed and then deleted or anonymized
- Usage analytics: Retained in anonymized form for service improvement
- Legal obligations: Retained as required by applicable law
- You may request deletion of your data at any time
International Compliance
We comply with international privacy regulations
European Union General Data Protection Regulation
California Consumer Privacy Act
Security, Availability, and Confidentiality
Questions about Privacy?
Contact our Data Protection Officer for privacy-related inquiries